PRIVACY POLICY
For: From Scratch Consulting
Last Updated: 6/15/2026

Introduction
From Scratch Consulting ("we," "us," "our") operates the website www.fromscratchconsulting.com (the "Service"). This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website, use our services, or communicate with us.
By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect
Information You Provide to Us
We collect information you provide directly, including:

• Contact information: Name, email address, phone number, business name, and website URL when you fill out our contact form, book a strategy call, or download a free resource.

• Business information: Industry, revenue range, marketing budget, business challenges, and goals when you complete our qualification form.

• Communications: Records of email, phone, or chat communications between us.

• Service-related data: When we provide services to you, we may collect information necessary to deliver those services, including access credentials to your Google Ads, Meta Ads, or other marketing accounts (only when you grant access).
   

Information We Collect Automatically
When you visit our website, we automatically collect:

• Usage data: IP address, browser type, pages visited, time spent on pages, referring website, and device information.

• Cookies and tracking technologies: We use cookies and similar technologies (Google Analytics, Meta Pixel, and Wix's built-in analytics) to understand how visitors use our site and improve our services.

Information From Third Parties
We may receive information about you from:

• Calendly (when you book a call)

• Mailchimp / [your email platform] (when you subscribe to our list)

• Social media platforms (if you interact with our ads or posts)
   

How We Use Your Information
We use the information we collect to:

• Respond to your inquiries and provide requested services

• Send you free resources you've requested (such as downloadable guides)

• Schedule and conduct strategy calls

• Deliver, manage, and improve our services

• Send you marketing communications about our services (you can opt out at any time)

• Comply with legal obligations

• Detect and prevent fraud or unauthorized access
   

How We Share Your Information
We do not sell your personal information. We share information only in these specific situations:

• Service providers: With third-party vendors who help us operate our business (Wix, Calendly, Mailchimp/[email platform], Google, Meta, Stripe/[payment processor], etc.). These providers are contractually obligated to protect your information.

• Legal compliance: When required by law, court order, or government request.

• Business transfers: If From Scratch Consulting is acquired or merged with another company.

• With your consent: Any other sharing requires your explicit permission.
   

Cookies and Tracking
We use cookies and similar tracking technologies to:

• Remember your preferences

• Understand how you use our site (via Google Analytics)

• Show you relevant ads (via Meta Pixel and Google Ads)

• Improve our website performance

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

Your Rights
Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you

• Correction: Request that we correct inaccurate information

• Deletion: Request that we delete your personal information

• Opt-out of marketing: Unsubscribe from our marketing emails at any time

• Data portability: Request a copy of your data in a portable format
   

California residents (CCPA): You have additional rights to know what information we collect, sell, or disclose, and to opt out of any sale of your data. We do not sell your information.
EU/UK residents (GDPR): You have rights to access, rectify, erase, restrict processing, object to processing, and data portability. Our legal basis for processing is your consent, the performance of a contract with you, and our legitimate interests in operating our business.
To exercise any of these rights, contact us at founder@fromscratchconsulting.com

Data Security
We use industry-standard security practices to protect your information, including encrypted connections, secure third-party providers (Wix, Calendly, etc.), and limited internal access to client data. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. Specifically:

• Inquiry submissions: Retained for [3] years from last contact

• Client engagement data: Retained for [7] years after the engagement ends (for tax and legal compliance)

• Marketing email subscribers: Retained until you unsubscribe
   

Children's Privacy
Our services are not directed to children under 18. We do not knowingly collect information from children. If you believe a child has provided us information, contact us at founder@fromscratchconsulting.com and we will delete it.

Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We recommend reviewing their privacy policies before sharing information.

Changes to This Privacy Policy
We may update this policy from time to time. The "Last Updated" date at the top reflects the most recent revision. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance.

Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
From Scratch Consulting Email: founder@fromscratchconsulting.com Website: www.fromscratchconsulting.com